Frequently Asked Questions
If you have a question that you don’t see on the list here please call the nursing home manager in the home nearest to you. We are here to help.
Mowlam Nursing Homes provide care for adults over the age of 18 years. This can be either short term care for convalescence or post operative or respite or long term nursing home care.
Yes. Respite care is available for periods of one week or longer.
Yes there are nurses on duty in the home 24 hours per day.
A formal programme of activities is available each day from a wide range of activities. You may choose which activities you would like to participate in. Additionally games are available for use at any time.
There are no formal visiting hours – relatives or friends can visit whenever it suits.
All rooms have a telephone or telephone connection.
Yes you can bring your own furniture that would be suitable including pictures, radio etc.
All clothes are laundered in the home by Mowlam Healthcare.
A GP available round the clock for emergency care on a call out service.
The HSE can make a contribution towards nursing home care for individuals, knows as subvention. This is based on an individual assessment by the HSE. The Government has a scheme in place known as Fair Deal which covers 80% of the costs of individual nursing home care. Click here for more details.
Yes we encouraged residents to go out with friends and family as often as the feel comfortable travelling for day trips or holidays.
Mowlam Healthcare welcomes all comments, complaints and compliments.
We hope that we have been able to resolve your complaint satisfactorily. However, if at this point you remain dissatisfied with the response you have received, you can then refer your complaint to the Office of the Ombudsman. The Ombudsman is impartial and free to use. The Ombudsman will require details of the complaint, along with a copy of the complaint and response. The best way to do this is through ‘Make a Complaint’ via their website:
www.ombudsman.ie/making-a-complaint/make-a-complaint/
Alternatively write to: The Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773 or phone 01 6395600 with any queries.