GDPR Compliant Privacy Policy

Controller name: Mowlam Healthcare Services ULC (“Mowlam”).
Barrow House, Michael Street, Limerick

Email: info@mowlamhealthcare.com
Phone: 061 416099

Controller contact: Padraig Ward. If you would like to contact us regarding this policy please email us at dataprotection@mowlamhealthcare.com.

Mowlam is committed to the privacy of those that we engage with and this policy details our approach.

While using this site or providing personal data to us, we will manage your data in accordance with this privacy policy.

Personal data will be processed by Mowlam in accordance with current Data Protection Laws in Ireland.

Personal Data and Collection

We may obtain personal data including name, address, phone numbers, e-mail address, other electronic identifiers, title, IP address, company details, and other information provided by you in accordance with this policy and with Data Protection Law. We may also obtain similar information from other sources such as third parties, or when you sign up to or attend events or otherwise engage with the business.

Purpose of Use

We use personal data for the purposes for which it was provided to us as expressed at the point of collection or as is obvious in the context of collection. Typically, information is collected by us to:

• Register on our site or for events or training;
• To schedule appointments to visit one of our homes using out appointment booking platform;
• Communicate with you for marketing purposes, and the analytics of such communications;
• Provide you with newsletters to which you have subscribed;
• Provide you with requested information or materials;
• Review and consider curriculum vitae;
• To improve our website and provide a personalised experience to you;
• For general administrative purposes that are in our legitimate business interest including communication in the course of a contract, issuing invoices, effecting payment including the use of a third party to administer this process, and monitoring for spam;
• Assist government bodies or other competent authorities relating to public health requirements.

The legal basis for the processing of this data is processing necessary for the purpose of the legitimate interests of our business in promoting our services and recruiting staff.

The legal basis for the processing of your personal data associated with our appointment booking platform will be your consent. We may also process some data as the processing is necessary for reasons of public interest including in the area of public health.

Your data may also be used in the course of system maintenance; system logs, diagnosis of issues on company systems and the company website, or for site optimisation procedures.

We do not obtain personal data for distribution or sale to third parties for consumer marketing purposes.

Disclosure to Third Parties & International Transfer

We take all reasonable measures to protect your personal information while it is in our possession. Your personal information may be transferred to third-party service providers who process information on Mowlam’s behalf, including providers of information technology, website hosting and management, data analysis, anti-spam services, data back-up, security, and storage services.

We may also provide access to your personal information to law enforcement authorities, revenue commissioners, regulatory or other government agencies, or to other third parties should we receive a valid request compatible with applicable law or regulation.

We may store some or all of your personal data in countries that are not part of the European Economic Area. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. Contracts like this require the same levels of personal data protection that would apply under the Data Protection Legislation.

Where we transfer your data to a third party based in the US, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe.

Confidentiality & Security

Mowlam has implemented generally accepted standards of technology and operational security to protect personal data from alteration, unauthorised disclosure or destruction, and from use for unauthorised purposes. Furthermore, we have taken measures to ensure that contracts with all third parties that provide technical and processing services to first include terms that specify appropriate technical and organisational security measures to prevent accidental, unauthorised or unlawful disclosure or processing of personal data.

Your Rights

You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

• right to access the data – you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
• right to rectification- you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
• right to erasure – you have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
• right to restriction of processing or to object to processing – you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
• right to data portability – you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.

In order to exercise any of the rights set out above, please contact us by e-mail at dataprotection@mowlamhealthcare.com. We will asked for additional information to verify your identity prior to acting upon such requests.

You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.

Removal from Mailing Lists

You may unsubscribe from our mailing lists at any time by using the ‘unsubscribe’ button on certain communications, or by contacting us at dataprotection@mowlamhealthcare.com.

Data Retention

We retain personal data that you submit to us only for as long as is necessary and for the purposes for which it was obtained, or as required by law.

Consent for Children

We does not knowingly collect personal information from children under the age of 16. We do not provide services for purchase by children, nor do we market to children. If you are under the age of 16, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this privacy statement by instructing their children never to provide personal information via our website without their guardian’s consent.

Automated Decision-Making and Profiling

We do not use any personal data for the purpose of automated decision-making or profiling.

Do We Use Cookies ?

Our website does not use cookies, apart from temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited.  If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.  To disable cookies, we suggest consulting the ‘Help’ section of your browser or referring to the About Cookies website which offers guidance for all modern browsers. Visitors can use our website with no loss of functionality if cookies are disabled from the web browser.

Changes to our Privacy Statement

We reserve the right to make changes to our web privacy statement at any time without prior consultation; these changes will be posted on this page together with the privacy statement revision date.

Updated June 11th 2020