Family Visits

As of Monday, June 15th, family visits to our residents will reopen in a phased approach in some of our homes, underpinned by public health infection control advice and guidance from HSE.

Family Visits

As of Monday, June 15th, family visits to our residents will reopen in a phased approach in some of our homes, underpinned by public health infection control advice and guidance from HSE.

As visiting is slowly reintroduced, the overarching aim of our visiting protocol is to facilitate all visits to the home in a carefully organised, managed and supported way that ensures the safety of our residents, their visitors, and the nursing home team. After months of restrictions we want to ensure your visit with your loved one is a special and safe experience for everyone.

The welfare of our residents is our priority at all times.

This is and continues to be an evolving situation that is being monitored daily, and management are in continuous consultations with residents and their representatives. We ask for patience and understanding as we manage the measures we need to put in place in the best interests of residents and staff, during this period of unprecedented challenges presented by COVID-19 pandemic.

Visiting Protocol For Nominated Family Members

  • Each resident will have a maximum of two named visitors
  • Visitors will be welcomed to the home by a member of the care team
  • Visitors will be asked to sign in and out
  • Visitors will be guided in performing hand hygiene on arrival
  • Visitors should declare that they have no symptoms and undergo a temperature check before being permitted to enter the home
  • Visitors with fever or respiratory symptoms will not be admitted
  • Unplanned visits cannot be facilitated
  • Visits are limited to less than 30 minutes, with each visitor allowed a maximum of one visit per week
  • The designated visiting room will be sterilised between each family visit
  • Visitors will be required to wear PPE during the visit. This will be provided by the home.
  • Visitors are required to wear a surgical mask if they are not able to maintain social distancing during the visit. This surgical mask will be provided by the home.
  • No food/ refreshments are permitted. Use of the resident’s/visitors’ bathroom facilities is discouraged
  • Children under 16 are not permitted to visit
  • The resident’s right to decline a visitor shall be respected

All these measures are in alignment with national guidance on infection prevention and control, current and future guidance and recommendations with regard to social distancing and other public health measures, and in addition, current and future guidance specific to our nursing homes.

During an ongoing outbreak of COVID-19 within a home, family and friends will be advised that all but essential visiting (for example end of life) is suspended in the interest of protecting residents, visitors and staff at this time.

Updated June 11th 2020

Please phone the Nursing Home to arrange a family visit